Booking Conditions
Bookings
Harmony Beauty & Day Spa is very popular and appointments book up fast, therefore to avoid disappointment it is recommended that you book in advance to ensure you can secure a time that best suits you.
If you’re having trouble choosing which of the exquisite treatments best suit your needs, speak with one of our specialist staff who will be more than happy to help guide you.
Cancellations
We understand that schedules do change, however we ask that you please give us 24 hours notice if you need to alter or cancel your appointment.
Arrival
We recommend that you arrive 10 minutes prior to your treatment so that you have enough time to fill out your consultation form and begin to relax. We will always endeavour to accommodate all guests where possible, however arriving late for your appointment may unfortunately reduce the time of your treatment. If you are running late please phone us so that we can do our best to accommodate you.
Spa Etiquette
Harmony Beauty & Day Spa is a peaceful sanctuary to help you unwind, relax and recharge. Before you enter the spa, mobile phones and electronic devices are to be switched off. Please keep noise to a minimum to respect the relaxation and privacy of other guests. Smoking and the consumption of alcohol is prohibited.
What to Wear
We will provide you with disposable underwear and robes where required. For your comfort therapists are trained to drape correctly during treatments to respect your privacy.
Health Considerations
Some spa services may not be recommended with certain health conditions, it is therefore always recommended that you advise our staff of any health concerns when booking your treatment. You will also be asked to fill out a confidential consultation form on your first visit with us to ensure all treatments booked are suitable for you. If you are pregnant please advise us at the time of booking so that we can recommend the most suitable treatments for you. It is not recommended that you consume alcohol prior to or during spa treatments. It is equally important that you drink plenty of water during and after your visit to help achieve the best possible benefit from your treatments.