Cancellation Policy

We respect that your time is valuable and we appreciate that you understand ours is too.

We have a 24 hour cancellation policy.

Any cancellations that occur 24 hours or more before the scheduled time are able to be re-booked at no additional cost to the client.

Please give 24 hrs notice, or a booking fee of $20 may be required for your next appointment. Less than 3 hrs notice will incur a 50% of total treatments booked fee.

Extended treatments may require a booking deposit of 50% of treatments booked.

Group bookings of 3 or more may require a booking deposit of 50% of treatments booked.

Clients who make a booking and subsequently fail to present for their designated appointment (and have not contacted the salon to cancel their appointment), may incur a cancelled booking fee being applied (which will be equal to the value of the cost of treatments booked for that booking which had been made and subsequently not shown up for).